Atlas Workshop — Customer & Commercial Terms, Warranty, Acknowledgement & Privacy Policy

This document outlines how we handle orders, shipping, returns, warranty claims, and support. These customer terms apply in addition to, and do not limit, any rights or remedies you may have under applicable consumer protection laws.

This document is the legal contract between you and Atlas Workshop. Parts A–D govern every buyer; Parts E, F and G govern commercial, mining, and custom workstation orders respectively:

• Part A — Customer Terms of Sale. Ordering, pricing, shipping, returns, fraud, and dispute resolution.
• Part B — Limited Warranty. Atlas Workshop's one-year limited hardware warranty and 90-day workmanship warranty on assembly.
• Part C — Dispute Resolution & Acknowledgement. Dispute resolution, governing law, and the clickwrap confirmation you accept at checkout.
• Part D — Privacy Policy. How we collect, use, share, retain, and protect your personal information, and the rights you have over it.
• Part E — Business & Commercial Orders (Quotes). Commercial quote process, deposit structure, assurances, and cancellation policy.
• Part F — ASIC Mining Hardware. Mining hardware terms, no-profitability-guarantee disclaimer, electrical and facility responsibility.
• Part G — Custom Workstation & Build Quotes. Bespoke build specifications, performance limits, and payment structure.

By placing an order, accepting a quote, checking the acknowledgement checkbox at checkout, or accepting delivery, you agree to the parts of this document that apply to you. If you do not agree, do not place the order.

Part A — Customer Terms of Sale

1. Introduction and how this document is organized

Atlas Workshop (Atlas, we, us, our) sells custom PC components and complete PC builds online to customers in Canada and the United States. We are a sole proprietorship of Adib Chelli, registered in Surrey, British Columbia. We do not manufacture parts; we source components from trusted third-party suppliers and either ship them to you directly from those suppliers or consolidate them into an Atlas Workshop kit. We also offer an optional assembly service.

2. Who can buy from Atlas Workshop

2.1 Eligibility and age

You must be at least the age of majority in your jurisdiction: 19 in British Columbia, New Brunswick, Newfoundland and Labrador, Nova Scotia, the Northwest Territories, Nunavut, and Yukon; 18 in most other Canadian provinces and most U.S. states; 19 in Alabama and Nebraska; and 21 in Mississippi. If you are below the age of majority, you may place an order only with the express consent of a parent or legal guardian who agrees to be bound by these Terms. Nothing in this section limits a minor's rights under the BC Infants Act or equivalent provincial legislation.

2.2 Capacity and authority

By placing an order you confirm that you have the legal capacity to enter into a binding contract and, if ordering on behalf of an organization, that you are authorized to bind that organization. Business buyers (purchasing primarily for business rather than personal, family, or household use) are asked to identify themselves at checkout; certain consumer-protection terms apply only to consumers (see §13.4).

3. Orders, acceptance and pricing

3.1 Offer and acceptance

Your order is an offer to buy. Our automatic confirmation email acknowledges receipt of the offer; it is not acceptance. Atlas accepts your order only when payment has been captured and the order has been queued for fulfillment, at which point a contract is formed.

3.2 Right to refuse or cancel

We reserve the right to refuse, cancel, or limit any order at any time, including for: suspected fraud, AVS/CVV mismatch, address inconsistency, prior chargeback history, indications of bulk reselling, regions we do not service, manifest pricing errors, and inventory unavailability. If we cancel before shipment, we refund all amounts paid in full.

3.3 Pricing, taxes and currency

Prices are shown in Canadian dollars (CAD) unless otherwise indicated. Applicable GST/HST/PST is added at checkout for Canadian addresses. For U.S. shipping addresses, the price you pay at checkout covers the goods and shipping only; U.S. import duties, customs fees, brokerage, and any state or local sales/use tax assessed on import are your responsibility unless a Delivered-Duty-Paid (DDP) option is offered and selected at checkout (see §5.6).

3.4 Identity verification (high-risk orders)

For orders over CAD $1,500 or orders flagged as high-risk by our payment processor, we may require AVS/CVV match, signature confirmation on delivery, or government-issued photo ID matching the billing name. ID images are used solely for verification and deleted within 30 days. If verification is not completed within five business days, the order is cancelled and refunded.

4. The three ways your order may be fulfilled — split shipments and dropshipping

4.1 Three fulfillment models

Atlas fulfills orders in one of three ways:

• (a) Atlas-Fulfilled Kit (Workshop Kit) — orders of six (6) or more parts, or any complete PC build. We source components from our trusted suppliers, consolidate them at our BC facility, inspect, package in an Atlas Workshop box, and ship as a single shipment under one tracking number.
• (b) Partner-Fulfilled — orders of five (5) or fewer parts. Components ship directly to you from one or more of our authorized distribution partners. These shipments may arrive in multiple packages, on multiple dates, with multiple tracking numbers, from multiple origin addresses, in original manufacturer packaging that may not display Atlas Workshop branding. Distribution partner names are not disclosed at checkout.
• (c) Combination of (a) and (b). Some items in a single order may ship from Atlas's facility while others ship from a partner.

By placing an order of five (5) or fewer parts, or by selecting any partner-fulfilled item, you affirmatively consent to multi-package, multi-origin, multi-date shipment without further notice. This consent is reaffirmed by checking the acknowledgement checkbox at checkout.

4.2 Single point of support

Regardless of fulfillment model, contact support@TheAtlasWorkshop.com for any question, return, claim, lost-package report, or warranty matter. Do not contact our suppliers directly; we are the merchant of record and will handle the issue.

4.3 Shipment contract; title and risk of loss

All sales are shipment contracts. Title and risk of loss for each item pass to you when that item is tendered to the carrier at the origin facility, regardless of whether that origin is Atlas's facility or a partner's. Notwithstanding this default rule, Atlas voluntarily provides the shipping protection described in §5.4.

4.4 Per-package treatment of delivery, inspection, and warranty

For Partner-Fulfilled and combination orders, each package is treated as a separate lot. Concretely: (a) delivery is deemed complete per package when the carrier marks it delivered; (b) the 30-day DOA window, 14-day buyer's-remorse window, and one-year Limited Warranty each begin per package; (c) delay of one package does not entitle you to reject other packages or cancel the entire order, except where the missing package is essential to use of those that arrived.

5. Shipping, delivery, lost or damaged packages

5.1 Shipping time and the FTC 30-day rule

We ship (or cause our partners to ship) within thirty (30) days of order acceptance, or within any shorter time stated at checkout. If we cannot meet that timeframe, you will receive a delay notice with the option to consent to the new date or cancel for a full refund.

5.2 Carriers and labels

Shipping labels are generated through Shippo and tendered to carriers (Canada Post, Purolator, UPS, FedEx, USPS, or others). Tracking numbers are emailed when each package ships.

5.3 Inspection on delivery

Open and inspect each package within 14 days of its delivery. Promptly photograph any external damage to the box and any damaged components, and email the photos to support@TheAtlasWorkshop.com before installing the parts.

5.4 Lost packages and shipping protection (goodwill policy)

Although risk of loss legally passes on tender to the carrier (§4.3), Atlas will, as a matter of customer service, replace or refund packages that the carrier confirms were lost in transit, provided you (a) report non-delivery within seven (7) days of the expected or marked-delivered date, (b) cooperate with the carrier investigation, and (c) sign a statement of non-receipt if requested. This goodwill policy does not apply to packages marked 'delivered' by the carrier with valid scan/photo at the correct address (porch theft is your responsibility), to refused packages, or where you provided an incorrect address.

5.5 Damage in transit

If any item arrives physically damaged, email support@TheAtlasWorkshop.com within seven (7) days of delivery with photos of the box, packing materials, and damaged items. We will arrange replacement, repair, or refund and file the carrier claim ourselves.

5.6 Customs, duties and importer of record (Canada–U.S.)

For shipments crossing the Canada–U.S. border, you are the importer of record unless DDP is purchased and prepaid at checkout. You are responsible for all import duties, customs fees, brokerage, and taxes assessed on import. Refusal of a package due to customs charges is treated as a buyer's-remorse return subject to §7.2.

6. Cancellations, supplier failures and force majeure

6.1 Customer-initiated cancellation before shipment

You may cancel any order any time before it has shipped by emailing support@TheAtlasWorkshop.com, for a full refund processed within seven (7) working days.

6.2 Cancellation rights under BC distance-sales rules

For Canadian consumers, Atlas honours cancellation rights under Part 4 of the BC Business Practices and Consumer Protection Act and the Consumer Contracts Regulation (BC Reg 272/2004), including rights to cancel within 7 days where required disclosures were not provided, and within 30 days in other specified circumstances. Refunds are processed within fifteen (15) days as required by section 50 BPCPA. Equivalent rights under Ontario and Quebec consumer protection legislation are also honoured.

6.3 Supply-chain disruption (force majeure)

Atlas is not in breach if performance is delayed or prevented by circumstances beyond our reasonable control, including: supplier stockout, discontinuation, insolvency, or refusal to ship; carrier disruption or strike; customs holds, import/export restrictions, tariffs, or sanctions; component defect or manufacturer recall; acts of God, fire, flood, earthquake, severe weather, or wildfire; pandemic or public-health emergency; war, civil unrest, terrorism, or cyberattack; failure of payment processor or essential third-party service; labour disputes; or any other cause beyond our reasonable control.

6.4 Our options if a force-majeure or supply-chain event occurs

We may: (i) substitute a comparable component with your consent; (ii) ship the unaffected portion with a partial refund; or (iii) cancel and refund all amounts paid within seven (7) working days. We will give you notice within ten (10) days of becoming aware of the event. If a force-majeure event continues for more than ninety (90) days, either party may terminate the affected order without further liability.

7. Returns, refunds and non-returnable items

7.1 Dead-on-Arrival returns (30 days)

If a component does not function on first use, report it within thirty (30) days of delivery for full replacement or refund, including original outbound shipping. We provide a prepaid return label. The DOA window is per-package (§4.4).

7.2 Buyer's-remorse returns (14 days, restocking fee)

Functional, unopened, undamaged, non-customized items in original packaging may be returned within fourteen (14) days of delivery for refund of the item price less:

• a 15% restocking fee per item;
• the original outbound shipping (non-refundable); and
• return shipping (paid by you).

Restocking fees do not apply to defective items, mis-shipments, or items damaged in transit.

7.3 Items not returnable (except for DOA/defect)

• Installed CPUs (any thermal-paste contact = installed)
• Installed CPU coolers
• Opened operating systems or software with redeemed license keys
• Custom-cut or custom-sleeved cables
• Any item physically damaged after delivery
• The $99 CAD assembly service fee once assembly has begun
• Opened consumables (thermal paste, cleaning solutions)
• Special-order or custom-specified parts marked non-returnable on the product page

7.4 Refund timing

Approved refunds are processed within seven (7) working days to the original payment method via Stripe. Bank posting times vary. For statutory cancellations under §6.2, the 15-day BPCPA window applies and prevails to the extent it is shorter.

7.5 California return-policy notice

Atlas's full return policy is posted on our website in compliance with California Civil Code §1723. California customers who do not receive a return-policy disclosure conspicuously presented before purchase have additional rights under that section.

8. The $99 CAD assembly service (Atlas Build)

8.1 What the service is

For an additional $99 CAD, Atlas will assemble the components in your order into a working system at our BC facility and ship the assembled system to you. The service is optional and available only with complete-system orders.

8.2 Standard of care

While your components are in our possession for assembly, we are a paid bailee for mutual benefit and will exercise the reasonable care of a competent PC technician, including ESD precautions, torque-specified mounting, and standard cable management.

8.3 What we are responsible for

If a component is damaged during assembly due to our negligent handling, our sole responsibility is, at our option, to: (a) repair the component; (b) replace it with one of equal or greater performance; or (c) refund the purchase price plus a prorated portion of the $99 service fee.

8.4 What we are NOT responsible for

• Compatibility issues from a customer-specified part list (see §9)
• Subjective performance expectations (frame rates, benchmark scores, overclocking headroom)
• Software of any kind: OS, drivers, BIOS, configuration, or end-user data
• Cosmetic preferences where Atlas performed industry-standard assembly
• Damage occurring after the assembled system leaves our facility
• Damage caused by your post-delivery modification (§8.7)

8.5 Inspection window — please test promptly

You have fourteen (14) calendar days from delivery to power on the system, run a basic burn-in (BIOS POST, OS install, stress test such as Cinebench or MemTest, and at least one full reboot cycle), and report any workmanship defect by email with photos or video. Issues reported after the 14-day window are presumed to result from post-delivery causes and are addressed only under the Limited Warranty (§13).

8.6 Workmanship warranty (90 days)

We warrant our assembly workmanship for ninety (90) days from delivery. On a confirmed workmanship defect within 90 days, we will at our option: (i) provide remote diagnostic support; (ii) issue a prepaid return label and re-perform assembly at no charge; or (iii) refund the $99 service fee. Implied warranties on workmanship are limited in duration to ninety days except where local law prohibits such limitation.

8.7 Voiding events

The Workmanship Warranty is void if you: (a) open the case and modify, add, or remove components beyond user-accessible expansion; (b) overclock beyond manufacturer specs; (c) introduce liquid not part of a pre-installed Atlas loop; (d) physically damage the system; or (e) permit unauthorized third-party service. Voiding is limited to damage actually caused by such an action; unaffected components remain covered.

9. Compatibility — who is responsible

9.1 Customer-specified parts (five or fewer items)

When you select individual parts, you are responsible for compatibility — CPU socket, RAM type/speed, PSU wattage, case clearance, GPU length, etc. We do not verify compatibility for customer-specified part lists. Incompatibility is not a defect; your remedy for unopened items is the buyer's-remorse return policy (§7.2).

9.2 Atlas-curated kits (six or more parts)

When you order an Atlas Workshop kit that Atlas curated, Atlas selected the components for compatibility. If a curated kit has a functional compatibility defect not caused by your modification, we will substitute compatible components, accept return for full refund, or refund the difference to obtain a compatible alternative.

9.3 Compatibility advice is courtesy, not a warranty

Informal compatibility advice given by email or chat before you order is provided as a courtesy and is not a warranty or guarantee. Final responsibility for customer-specified part lists rests with you.

10. Anti-fraud, chargebacks and prohibited use

10.1 Chargebacks

Before initiating a chargeback with your card issuer, you agree to first contact support@TheAtlasWorkshop.com and allow seven (7) days for resolution. Nothing in this section limits any chargeback right you have under your card-network agreement or applicable law.

10.2 Prohibited site use

You will not: scrape, crawl, mirror, or use automated tools to access the site; reverse engineer the site; use site content to train any AI or machine-learning model; resell access to the site; introduce malware; or use the site for any unlawful purpose.

11. Intellectual property and website use

All content on the Atlas Workshop website is © Atlas Workshop, all rights reserved. "Atlas Workshop" and the Atlas Workshop logo are trademarks of Adib Chelli / Atlas Workshop. Other product names, logos, and trademarks belong to their respective owners. We grant you a limited, revocable, non-exclusive license to use the site for personal, non-commercial purposes related to evaluating and purchasing our products.

Notices of claimed copyright infringement should be sent to support@TheAtlasWorkshop.com. Nothing in these Terms restricts your right to publish honest reviews about our products, services, or business.

Part B — Limited Warranty

THIS IS A "LIMITED WARRANTY" UNDER THE U.S. MAGNUSON-MOSS WARRANTY ACT (15 U.S.C. §§ 2301 ET SEQ.) AND FTC RULES AT 16 CFR PART 701. PLEASE READ BEFORE PURCHASE.

12. Atlas Workshop's role as warrantor

Atlas does not manufacture parts. Components carry the original manufacturer's warranty (e.g., NVIDIA, AMD, Intel, Samsung, Western Digital, Corsair, Seagate, ASUS, MSI, Gigabyte). Some manufacturer warranties exceed Atlas's one year (e.g., many SSDs are 5 years; many GPUs are 3 years). On request and at no charge, Atlas will provide proof of purchase and assist you in initiating a manufacturer claim.

In addition, Atlas Workshop offers its own one-year Limited Warranty as set out below.

13. Atlas Workshop One-Year Limited Warranty

13.1 Coverage

Atlas Workshop warrants to the original purchaser that hardware components purchased through Atlas Workshop will be free from defects in materials and workmanship under normal use for one (1) year from the date of delivery. For multi-package orders, the one-year period is calculated separately per item from its delivery date. The warranty is non-transferable.

13.2 What we will do

During the warranty period, on a confirmed defect, Atlas will at our option:

• repair the component;
• replace it with a new or refurbished component of equal or greater performance; or
• refund the purchase price of the component.

No charge for parts or labor on a confirmed defect. You pay outbound shipping to us; we pay return shipping for confirmed defects. We cover round-trip shipping for defects within thirty (30) days of delivery (DOA).

13.3 How to make a claim

Email support@TheAtlasWorkshop.com with your order number, photos or video showing the defect, and a description of the problem. We respond within two business days with an RMA number and shipping instructions. Do not ship items back without an RMA — unsolicited returns may be refused.

13.4 Implied warranties

To the maximum extent permitted by applicable law, any implied warranties (including merchantability and fitness for a particular purpose) are limited in duration to one (1) year from delivery, matching this Limited Warranty (permitted by 15 U.S.C. §2308(b)).

Some U.S. states and Canadian provinces do not allow limitations on the duration of implied warranties. Nothing in this Limited Warranty waives any non-waivable right you have under the consumer-protection law of your home jurisdiction.

13.5 What is NOT covered

• Damage from accident, abuse, misuse, neglect, fire, water, lightning, or acts of nature
• Operation outside manufacturer specs (overclocking, overvolting, exceeding thermal envelope)
• Consumables (thermal paste, fan bearings past expected life, dust filters)
• Cosmetic damage that does not affect function
• Software, including OS, drivers, firmware, or end-user data loss
• Damage caused during customer-performed modification or repair by an unauthorized party
• Products with removed or altered serial numbers
• Any product not purchased from Atlas Workshop

13.6 Magnuson-Moss state-rights legend

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.

13.7 Tie-in restriction (Magnuson-Moss §2302(c))

Atlas does not condition this warranty on the use of any branded part, accessory, or service supplied by Atlas unless provided free of charge or the FTC has granted a waiver. Use of third-party parts or service does not by itself void this warranty; however, damage actually caused by such use is not covered.

14. Limitation of liability

14.1 The cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ATLAS WORKSHOP'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO YOUR ORDER, THE PRODUCTS, OR THESE TERMS IS LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

14.2 Excluded damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ATLAS WORKSHOP IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOST GOODWILL, OR LOSS OF USE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.3 Carve-outs — the limits of the limit

Nothing in §§14.1 or 14.2 limits liability for: (a) fraud or wilful misconduct; (b) gross negligence; (c) death or personal injury caused by negligence; or (d) any liability that cannot be excluded under applicable consumer-protection law, including the BC BPCPA and Sale of Goods Act, the Ontario Consumer Protection Act, the Quebec Civil Code, the U.S. Magnuson-Moss Warranty Act, the California Song-Beverly Consumer Warranty Act, Massachusetts G.L. c. 93A, California Civ. Code §1668, and analogous laws in other jurisdictions.

Part C — Dispute Resolution, Governing Law & Order Acknowledgement

15. Talk to us first — informal resolution (30 days)

If you have a complaint, email support@TheAtlasWorkshop.com with a description of the issue, your order number, and the resolution you are seeking. We will work in good faith to resolve the matter within thirty (30) days. This informal step is a precondition to any formal proceeding.

16. Court claims; no mandatory arbitration; no class-action waiver

16.1 No mandatory arbitration; no class-action waiver

These Terms do not require you to arbitrate any claim and do not waive your right to participate in a class proceeding. This reflects BC Bill 4 (2025 BPCPA amendments), Ontario CPA s. 7-8, Quebec CPA ss. 11.1-11.2, and the Supreme Court of Canada decisions in Seidel v. TELUS (2011 SCC 15) and Uber Technologies Inc. v. Heller (2020 SCC 16).

16.2 Where you may bring a claim

After the 30-day informal resolution period, you may bring a dispute: (a) in small claims court in your home province or state (BC Civil Resolution Tribunal up to its monetary limit; BC Small Claims Court up to $35,000; the equivalent in your province or state); (b) in any other court of competent jurisdiction in your home province or state (consumers); or (c) in the courts of British Columbia.

16.3 California public injunctive relief

California consumers retain the right to seek public injunctive relief in a California court under the Unfair Competition Law, Consumers Legal Remedies Act, and False Advertising Law (per McGill v. Citibank, N.A., 2 Cal. 5th 945 (2017)). Nothing in these Terms waives that right.

16.4 Quebec consumers

Quebec consumers may always bring a proceeding in Quebec under article 3149 of the Civil Code of Quebec, regardless of any other provision of these Terms.

17. Governing law and jurisdiction

17.1 Governing law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in BC, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

17.2 Mandatory consumer-protection savings clause

Nothing in these Terms deprives any consumer of the benefit of any mandatory provision of the consumer-protection law of the consumer's home jurisdiction that cannot be derogated from by agreement. This includes, as applicable: the BC BPCPA and Sale of Goods Act; the Ontario Consumer Protection Act, 2002; the Quebec Consumer Protection Act and Civil Code; the California Song-Beverly Consumer Warranty Act, CLRA, UCL, and Civ. Code §§1668, 1670.5, 1717, 1723, 1789.3; the Massachusetts Consumer Protection Act (Ch. 93A); and analogous laws of other U.S. states.

17.3 Jurisdiction

The British Columbia courts have non-exclusive jurisdiction over disputes. Consumers may always sue in their home jurisdiction (and Atlas consents to the jurisdiction of those courts for that purpose). For disputes between Atlas and business buyers, the courts of British Columbia have exclusive jurisdiction.

18. Notice to California residents — Civil Code §1789.3

Atlas Workshop is a sole proprietorship of Adib Chelli located at Unit 106 - 13030 76th Ave, Surrey, BC V3W 2V6, Canada; reachable at support@TheAtlasWorkshop.com. Atlas does not impose any charge for use of the online service beyond merchandise and shipping fees disclosed at checkout. To resolve a complaint, contact support@TheAtlasWorkshop.com. California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834; telephone (800) 952-5210 or (916) 445-1254.

19. Boilerplate that matters

19.1 Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it valid. If it cannot be modified, it will be severed. Remaining provisions remain in force.

19.2 No waiver. Atlas's failure to enforce any provision is not a waiver of that provision.

19.3 Entire agreement. These Terms (Parts A–G, as applicable) together with the Order Acknowledgement constitute the entire agreement. Nothing excludes any non-waivable consumer rights under applicable law.

19.4 Assignment. You may not assign your rights. Atlas may assign in connection with a sale of all or substantially all of its business, on notice to you.

19.5 Changes to these Terms. We may update these Terms. We will notify you of material changes by email and a prominent on-site notice at least thirty (30) days before the effective date. Material changes do not apply retroactively to orders placed before the effective date.

19.6 Customer indemnity (narrow). You agree to indemnify and hold harmless Atlas from third-party claims arising from: (a) your breach of these Terms; (b) your violation of applicable law; (c) your infringement of any third party's intellectual-property or privacy rights. This indemnity does not cover claims arising from Atlas's own negligence or breach.

19.7 Electronic records and signatures. You consent to receive these Terms and notices in electronic form. Your click of 'I Agree' or 'Place Order' is your electronic signature, legally equivalent to a handwritten signature under the U.S. E-SIGN Act, BC Electronic Transactions Act, and equivalent provincial statutes. A French version of these Terms is available on request for Quebec customers.

19.8 Survival. Sections 4.3, 7.3, 11, 13–14, 15–17, 19, and Parts D, E, F and G survive termination or expiration of these Terms.

20. Contacting us

21. Order Acknowledgement (Clickwrap)

The following confirmation box is presented immediately above the Place Order button at checkout. The hyperlinks are blue and underlined; the checkbox is unchecked by default. Atlas logs the date, time, IP address, and document version on click, and emails a copy of these Terms within 15 days of order acceptance.

Part D — Privacy Policy

22. Who we are and how to reach our Privacy Officer

Atlas Workshop is a sole proprietorship in Surrey, British Columbia, Canada, controlled by Adib Chelli, who serves as the designated Privacy Officer under PIPEDA and the BC Personal Information Protection Act (BC PIPA). Contact: support@TheAtlasWorkshop.com | Unit 106 - 13030 76th Ave, Surrey, BC V3W 2V6, Canada.

23. Scope of this Privacy Policy

This Privacy Policy applies to personal information collected through theatlasworkshop.com, our checkout, our customer-support channels, and our order-related emails. It is written to comply with PIPEDA and BC PIPA, and extends the substance of the strictest applicable U.S. state privacy laws (notably the California Consumer Privacy Act/Privacy Rights Act, the Maryland Online Data Privacy Act, and the Colorado, Connecticut, and Virginia comprehensive privacy laws) on a voluntary basis to all customers.

24. Information we collect

24.1 Categories

• Identifiers and contact information — name, shipping address, billing address, email, phone.
• Order information — products purchased, quantities, prices, order history, support tickets, returns.
• Payment information — card details are entered into a Stripe-hosted form and sent directly to Stripe, Inc. Atlas does not receive or store full card numbers; we receive a token, last four digits, and authorization status.
• Internet/network activity — IP address, browser type, device identifiers, pages viewed, referring URL, cookie identifiers, timestamps.
• Inferences — coarse interest categories used to recommend products.
• Communications — emails, chat messages and call notes when you contact support.
• Verification information (high-value orders only) — government photo ID, deleted within 30 days.

24.2 What we do NOT collect

We do not collect Social Security/SIN numbers, biometric data, precise geolocation, health, racial/ethnic, religious, sexual-orientation, immigration-status, or children's data. We do not knowingly collect personal information from children under 13.

24.3 Sources

We collect information directly from you (orders, account, support), automatically from your device (analytics, cookies), and from service providers (Stripe for payment status, carriers for tracking, fraud-prevention services).

25. Purposes for which we use your information

• Accept and fulfill orders (including transmitting necessary information to suppliers for partner-fulfilled shipments and to carriers for delivery)
• Process payments and refunds through Stripe
• Provide customer support, returns, and warranty service
• Prevent and investigate fraud, chargebacks, and abuse
• Comply with tax, customs, accounting, and legal obligations (including 7-year retention required by Canadian tax law)
• Operate, secure, and improve the website (analytics, error logging)
• Send transactional emails (order confirmations, shipping updates, refund notices)
• Send marketing emails — only with your separate, opt-in consent, and with a one-click unsubscribe in every message (in compliance with Canada's Anti-Spam Legislation and U.S. CAN-SPAM Act)

26. Sharing — who receives your information and why

We share personal information only with the following categories of recipients, and only to the extent necessary:

• Payment processor: Stripe, Inc. (U.S. and globally). Stripe handles card data under PCI DSS.
• Trusted distribution partners: for partner-fulfilled orders, we send your name, shipping address, phone, and the SKUs to ship.
• Shipping carriers and label generation: Shippo, Canada Post, UPS, USPS, FedEx, Purolator, and similar carriers as needed for delivery and tracking.
• Hosting and email infrastructure: website hosting provider and email service — to operate the site and send transactional/opt-in marketing email.
• Analytics: analytics software in service-provider mode; no advertising features enabled by default.
• Fraud prevention: Stripe Radar and equivalent tools.
• Professional advisors: lawyers, accountants, auditors, tax authorities — only as required.
• Government or courts: when required by valid legal process; where lawful, we will notify you.
• Successor in interest: in connection with a sale, merger, or restructuring of the business.

We do not sell personal information. We do not share personal information for cross-context behavioural advertising. We do not run third-party retargeting pixels on the storefront. We do not sell sensitive personal information.

27. Cross-border transfer (Canada → United States)

Atlas Workshop is in Canada. Several service providers are located in the United States (Stripe, Shippo, hosting, analytics, email). When your personal information is processed in the U.S. or another jurisdiction, it may be subject to the laws of that jurisdiction, including lawful access by foreign courts, law enforcement, or national security authorities. We use contractual and technical measures (signed data-processing agreements, TLS encryption, access controls) to provide a level of protection comparable to PIPEDA and BC PIPA. By placing an order, you consent to this cross-border transfer.

28. Cookies and tracking

• Strictly necessary — required for the site, cart, checkout, login, and security; cannot be turned off.
• Functional — remember preferences such as currency or theme.
• Analytics — help us understand site performance (loaded only after you accept the cookie banner).
• Advertising — none enabled by default. If we ever enable advertising cookies, the banner will require your opt-in.

We honour Global Privacy Control (GPC) signals as a valid opt-out of any future 'sale' or 'share' for visitors from California, Colorado, Connecticut, and other states with GPC-honouring requirements.

29. How long we keep your information

30. Children's privacy (COPPA)

Our site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, contact support@TheAtlasWorkshop.com and we will delete it.

31. Security

We use reasonable administrative, physical, and technical safeguards proportionate to the sensitivity of the information, including: TLS encryption in transit, restricted access on a need-to-know basis, vendor due diligence, payment scope limited to PCI DSS SAQ A through Stripe (we never store card numbers on our servers), and regular review of access logs. No system is perfectly secure; if a breach occurs, we will respond as described in §32.

32. Breach response

If we experience a security incident affecting your personal information that creates a real risk of significant harm, we will, within the timeframes required by applicable law (typically 30–60 days from discovery in the U.S.; 'as soon as feasible' in Canada), notify: (a) you; (b) the Office of the Privacy Commissioner of Canada and BC OIPC where required; (c) applicable U.S. state Attorneys General where required; and (d) any third party that could mitigate the harm. We will keep records of all incidents for at least 24 months as required by PIPEDA.

33. Your rights

We honour the following rights for all customers, regardless of jurisdiction:

• Right to know what personal information we hold and how we use it.
• Right of access to that information (in a portable format on request).
• Right to correct inaccurate information.
• Right to delete, subject to legal retention duties (e.g., 7-year tax records).
• Right to withdraw consent to optional uses (e.g., marketing) at any time.
• Right to opt out of any 'sale' or 'share' for cross-context behavioural advertising (we do not currently engage in either).
• Right against discrimination for exercising any of these rights.
• Right to designate an authorized agent to exercise rights on your behalf.
• Right to appeal if we deny a request: email support@TheAtlasWorkshop.com with 'Appeal' in the subject line within 60 days of our decision.

33.1 How to exercise rights

Email support@TheAtlasWorkshop.com. We respond within 45 days (extendable by another 45 days with notice for complex requests), in line with CCPA. Canadian access requests under PIPEDA are answered within 30 days as required.

33.2 California residents

California residents may exercise the rights above and may also request the categories of personal information disclosed for direct-marketing purposes under California's 'Shine the Light' law (Civ. Code §1798.83). Atlas does not currently share personal information with third parties for their own direct marketing purposes.

33.3 Other U.S. state residents

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Tennessee, Indiana, Delaware, New Jersey, New Hampshire, Kentucky, Maryland, Minnesota, Rhode Island, and other states with comprehensive privacy laws may exercise the same rights as California residents, including the 60-day appeal mechanism.

33.4 Canadian residents

You can complain to Atlas's Privacy Officer at any time. If not satisfied, you may complain to the Office of the Privacy Commissioner of Canada (www.priv.gc.ca), the BC Office of the Information and Privacy Commissioner (www.oipc.bc.ca), or for Quebec residents, the Commission d'accès à l'information (www.cai.gouv.qc.ca).

34. Marketing emails (CASL and CAN-SPAM)

Marketing emails are sent only to people who have given express consent via a separate, unchecked checkbox at checkout or sign-up. Every marketing email includes Atlas's name and BC mailing address, identifies itself as a commercial message, and provides a one-click unsubscribe link honoured within 10 business days. You may also unsubscribe by emailing support@TheAtlasWorkshop.com.

35. Changes to this Privacy Policy

We may update this Privacy Policy. Material changes will be communicated by email and a prominent on-site notice at least 30 days before the effective date. The 'last updated' date at the top of the document reflects the most recent revision.

Part E — Business & Commercial Orders (Quotes)

36. Scope — who Part E applies to

Part E applies whenever you order from Atlas Workshop primarily for business, organizational, educational, governmental, or industrial use rather than personal, family, or household use — for example a school, office, studio, lab, or company ordering one or more machines, workstations, or fleets. Commercial orders are handled through an individual written quote, not the standard retail checkout. Where Part E conflicts with Parts A–D, Part E governs for commercial buyers; where a buyer is in fact a consumer, Parts A–D and applicable consumer-protection law continue to govern and prevail.

37. How a commercial quote works

A commercial engagement proceeds as follows: (a) you describe your requirements; (b) Atlas prepares a written quote stating the build specification, itemized labor (such as assembly & configuration and on-site deployment), pricing, and the component-sourcing deposit for that quote; (c) the quote is accepted in writing (email confirmation or signature); (d) the deposit is paid; (e) Atlas sources, builds, bench-tests, and delivers or deploys. A quote is an invitation to treat; a binding contract is formed only when Atlas confirms acceptance in writing and the component-sourcing deposit has been received. Quotes are valid for the period stated on the quote and pricing may change if component costs move before acceptance.

38. Component-sourcing deposit and payment structure

Atlas Workshop is a lean operation and does not float capital on behalf of commercial buyers. Accordingly:

• Component-sourcing deposit. Each accepted quote requires a component-sourcing deposit, payable before Atlas purchases any parts. The deposit covers the cost of the components for that engagement so that Atlas is not required to advance its own funds. The deposit amount is set individually per quote based on the parts required and is stated on that quote. Atlas does not publish, and does not commit to, any fixed deposit percentage.
• Labor billed on completion. Assembly, configuration, and any on-site deployment are billed as itemized labor on completion, not bundled into a vague "service fee."
• Balance / Net-30. For first-time and unproven clients the balance is due on or at delivery before goods are released. Net-30 invoicing is offered only to established repeat clients with a proven payment history, at Atlas's sole discretion, and may be withdrawn at any time.
• The component-sourcing deposit is applied against the total. Because components are special-ordered against the specific quote, the deposit becomes non-refundable once parts have been purchased (see §41).

39. What Atlas guarantees (and does not) for commercial buyers

Atlas provides non-financial assurances only. Atlas makes no financial guarantee of any kind to commercial buyers — no guaranteed uptime credits, no liquidated-damages commitment, no price-protection promise, and no commitment to advance capital. The assurances Atlas does provide are:

• Compatibility Verified — components in an Atlas-curated commercial build are selected to be compatible with one another for the stated use.
• Bench-Tested — each system is powered, POST-verified, and burn-in / stress-tested before it leaves Atlas.
• Spec Guaranteed in Writing — the machine delivered will match the written specification on the accepted quote; if it does not, Atlas will correct it to spec.
• We Handle the Warranty — Atlas administers manufacturer warranty claims on your behalf as a convenience. Atlas is the facilitator of those claims and is not the warranty issuer; the underlying hardware warranty is the manufacturer's. Atlas's own one-year Limited Warranty (§13) and the §14 liability cap continue to apply to commercial buyers and represent the full extent of Atlas's direct warranty obligation.

Subjective or workload-specific performance expectations (render times, throughput, frame rates, benchmark scores, mining yields) are not warranted. The §14 limitation of liability applies in full to commercial orders.

40. On-site deployment and installation

Where a quote includes on-site deployment, the buyer is responsible for providing safe site access, adequate and code-compliant power and network infrastructure, and a suitable environment. Atlas performs deployment with the reasonable care of a competent technician. Atlas is not responsible for pre-existing site electrical, network, facility, or data conditions, or for buyer-supplied infrastructure.

41. Commercial returns, changes and cancellation

Commercial orders are custom-specified and special-ordered. After the component-sourcing deposit is paid and parts are purchased, the order is non-cancellable and components are non-returnable except for genuine defect, mis-shipment, or transit damage handled under §§7.1, 5.5 and 13. Change requests after acceptance are handled by written change order and may adjust price and timeline. The 14-day buyer's-remorse return (§7.2) does not apply to commercial / quoted orders.

42. Commercial buyer acknowledgements

By accepting a commercial quote you confirm that:

• you are authorized to bind the organization named on the quote;
• you understand the component-sourcing deposit is required before parts are purchased and is non-refundable once parts are purchased;
• Atlas provides non-financial assurances only and makes no financial, uptime, or capital guarantee;
• Net-30 is discretionary and limited to proven repeat clients;
• the order is custom and non-cancellable once sourcing has begun;
• disputes are subject to the exclusive jurisdiction of the BC courts.

Part F — ASIC Mining Hardware

43. Scope and nature of the product

Part F applies to any purchase of application-specific integrated circuit (ASIC) mining hardware or related mining equipment from Atlas Workshop. Mining hardware is sold by individual written quote (the Part E quote and deposit mechanics in §§37–38 apply, modified by this Part F). Mining hardware is intended for buyers operating mining equipment as a commercial activity at their own risk. It is not a consumer household product and the consumer-only provisions of Parts A–D do not apply to a buyer purchasing mining hardware for commercial or speculative use.

44. No profitability guarantee; not financial advice

Cryptocurrency networks, exchange rates, mining difficulty, block rewards (including future halvings), pool fees, and energy prices change constantly and unpredictably. Mining may be unprofitable or result in total loss. Atlas Workshop makes no representation, warranty, or guarantee that any hardware will be profitable, recover its cost, or produce any particular quantity of cryptocurrency or revenue. Any figure, range, payback period, or estimate provided by Atlas — in conversation, on the website, or in the profitability estimator (§49) — is illustrative only, based on assumptions you supply or that are current at that moment, and is not a promise of results. Nothing Atlas provides constitutes financial, investment, tax, accounting, securities, or legal advice. You are solely responsible for your own due diligence and for consulting your own qualified advisors before purchasing or operating mining hardware.

45. Electrical, facility, permit and utility responsibility

ASIC hardware draws very high continuous current and generates substantial heat. You are solely responsiblefor: assessing and providing adequate, code-compliant electrical service and circuits; obtaining any required electrical permits and a licensed electrician; compliance with the BC Electrical Code (or your jurisdiction's equivalent), local bylaws, building/fire code, and any zoning or land-use restrictions; and any notification to or arrangement with your electrical utility (e.g., BC Hydro) regarding load. Atlas does not inspect your site, does not provide electrical work, and is not responsible for inadequate wiring, breaker/panel capacity, circuit overload, fire, equipment damage, or utility issues arising from your installation or operating environment.

46. Heat, noise, environment and lawful-use acknowledgement

You acknowledge that ASIC hardware is extremely loud, produces significant heat, and requires adequate ventilation/cooling and a suitable environment. You are responsible for noise, heat, and environmental management and for any neighbour, tenancy, strata, insurance, or nuisance consequences. You confirm that operating mining hardware is lawful at your location and for your purpose, and that you will comply with all applicable laws, including tax reporting on any mined assets. Atlas is not responsible for your compliance.

47. Mining-hardware payment, sourcing and non-cancellation

Mining hardware is special-ordered against your quote. A component-/unit-sourcing deposit is payable before Atlas acquires the hardware (deposit amount set per quote; no published percentage; Atlas does not float capital). Once Atlas has purchased the hardware against your accepted quote, the order is non-cancellable and the hardware is non-returnable except for verified dead-on-arrival defect or transit damage handled under §§7.1 and 5.5. Crypto-volatility or a change in profitability is expressly not a valid reason for return, refund, or cancellation. Pricing on the quote may change before acceptance due to hardware market movement.

48. Mining-hardware warranty and returns

Mining hardware carries the original manufacturer's warranty only (for example, Bitmain). Atlas will, as a convenience, help facilitate a manufacturer warranty claim, but Atlas is not the warranty issuerfor mining hardware and Atlas's one-year Limited Warranty (§13) does not extend to ASIC mining hardware given its industrial duty cycle. Damage from operation outside manufacturer specification, inadequate power or cooling, overclocking, environmental exposure, or continuous-load wear is not covered. The §14 limitation of liability applies in full, and Atlas is not liable for lost mining revenue, lost cryptocurrency, downtime, or any consequential loss.

49. Profitability estimator disclaimer

Any on-site profitability or ROI estimator is provided for informational and illustrative purposes only. It relies on third-party data feeds and on assumptions you enter (electricity rate, uptime, pool fees, etc.). Outputs are estimates that will not match real-world results, may be delayed or inaccurate, and do not constitute a quote, an offer, financial advice, or any guarantee. Atlas is not liable for decisions made in reliance on the estimator or for the accuracy or availability of any third-party data source.

Part G — Custom Workstation & Build Quotes

50. Scope

Part G applies to custom workstations and bespoke build configurations specified through an Atlas quote (including outputs of any workstation estimator tool). Where the buyer is a business, Part E also applies; where the buyer is a consumer, Parts A–D and consumer-protection law continue to apply and prevail to the extent more protective.

51. Written specification governs; no subjective performance guarantee

The build specification on the accepted quote is the definitive description of what Atlas will deliver — Spec Guaranteed in Writing. Atlas guarantees the delivered machine matches that written specification and is bench-tested before delivery. Atlas does notguarantee subjective or workload-specific outcomes (render/export times, application throughput, frame rates, benchmark scores, or overclocking headroom). Any workstation-estimator output is an estimate, not a guarantee. Where an operating system or software is not included, Atlas discloses this on the quote and it remains the buyer's responsibility.

52. Workstation payment, build and acceptance

The Part E component-sourcing deposit and payment structure (§38) apply: deposit before parts are purchased, labor billed on completion, Net-30 only for proven repeat clients, balance due at delivery for first-time buyers, no published deposit percentage, no capital floated by Atlas. Custom workstation orders are special-ordered and become non-cancellable and non-returnable once sourcing begins, except for defect, mis-shipment, or transit damage under §§7.1, 5.5 and 13. Consumer buyers retain any non-waivable statutory cancellation rights.

Appendix A — Glossary